1. Scope and controller
This draft covers the FlashPip website, private waitlist, customer onboarding prototype, support requests and campaign attribution. The data controller will be OPERATING ENTITY TO BE CONFIRMED. Until the company and formal contact details are approved, privacy and security enquiries can be recorded through the public request form.
2. Information currently collected
- Waitlist details: name, email, country or region, optional street address, city and postal code, and any market or connection preferences provided.
- Account and onboarding details: authenticated email, profile details, plan preference, safety acknowledgements and demo setup status.
- Read-only bridge details: tracker health and paper evidence; from a connected MT5 demo account, EUR/USD position ticket, side, size, prices, stop, take profit and unrealised profit, plus closing-deal ticket, price, reason, result and time for the two authorised demo test tickets and the separately armed automatic demo tool from the previous seven days. Other-symbol position and pending-order counts are included. The paired account number stays on the Windows computer and is not uploaded.
- Support details: category, subject, message, status and timestamps.
- Attribution details: referral code, campaign parameters, landing path and browser-provided referrer.
- Technical information necessary to operate and secure the service, subject to final infrastructure review.
No customer payment card, broker password, exchange asset or live-trading authorization is collected by the current prototype.
3. Why information is used
Current uses are early-access communication, product planning, account and support administration, safety recordkeeping, legitimate campaign measurement, security and legal compliance. Final lawful bases must be assigned for each purpose in APPLICABLE JURISDICTIONS TO BE CONFIRMED.
5. Retention and individual rights
Retention periods remain TO BE APPROVED. Depending on applicable law, people may have rights to access, correct, delete, restrict or object to processing, withdraw consent and complain to a supervisory authority. Requests can be submitted through the public request form; identity may need to be verified before account or waitlist information is disclosed, changed or deleted.
6. Security, changes and contact
FlashPip uses access controls and separates public demonstration content from owner-only operations. No online service can promise absolute security. Material changes will be dated and versioned. A public privacy and security request route is available now; the final company contact address, response timeframe and breach-notification process remain TO BE CONFIRMED.